Privacy-First Policy
Your intellectual property and personal data deserve the highest level of protection. Here's exactly how we keep your information secure.
Our Core Privacy Principles
Offline Infrastructure
None of our printers connect to the internet. Your designs are processed in a completely air-gapped environment.
Zero Data Mining
We never analyze, share, or monetize your designs. Your intellectual property remains exclusively yours.
Automatic Deletion
Files are automatically deleted after project completion. No long-term storage of your sensitive designs.
What Data We Collect
Design Files & Technical Data
CAD files, STL files, and technical specifications you upload for manufacturing. This data is processed exclusively for fulfilling your order.
Contact Information
Name, email, phone number, and shipping address required for order processing and communication.
Project Metadata
Basic project information like material preferences, quantity, and delivery requirements. No design details are stored in our connected systems.
Communication Records
Email correspondence and support tickets for customer service purposes. These records help us provide better support for your projects.
How We Protect Your Data
Air-Gapped Manufacturing
Our manufacturing facility operates completely offline. Design files are transferred via secure, encrypted physical media and processed on isolated systems with no internet connectivity.
End-to-End Encryption
All file uploads use AES-256 encryption in transit and at rest. Your designs are encrypted from the moment they leave your computer until they're securely deleted from our systems.
Access Controls
Only authorized personnel with signed NDAs can access your files. All access is logged and monitored. Our team follows strict protocols for handling confidential designs.
Physical Security
Our facility features 24/7 security monitoring, biometric access controls, and secure storage for all physical media containing customer data.
Data Retention & Deletion
Automatic File Deletion
Design files are automatically deleted 30 days after order completion. You can request immediate deletion at any time by contacting our support team.
Backup Destruction
All backups and temporary files are securely wiped using DoD 5220.22-M standards. We maintain detailed logs of all deletion activities for your records.
Contact Information
Customer contact information is retained for 7 years for business records compliance, unless you request earlier deletion. This data is stored separately from design files.
Right to Deletion
You have the right to request deletion of all your data at any time. We will confirm deletion within 48 hours of your request.
Your Privacy Rights
Access Rights
Request a copy of all personal data we hold about you
Correction Rights
Update or correct any inaccurate personal information
Deletion Rights
Request immediate deletion of your data and design files
Portability Rights
Receive your data in a structured, machine-readable format
Objection Rights
Object to processing of your personal data for specific purposes
Restriction Rights
Request restriction of processing under certain circumstances
Contact & Policy Updates
Privacy Officer Contact
For any privacy-related questions or requests, contact our Privacy Officer at:
Email: privacy@layerlab.com
Phone: +1 (555) 123-4567 ext. 101
Policy Updates
We will notify you of any material changes to this privacy policy via email at least 30 days before the changes take effect. Continued use of our services constitutes acceptance of the updated policy.
Compliance
This policy complies with GDPR, CCPA, and other applicable privacy regulations. We undergo regular third-party security audits to ensure continued compliance.
Download Full Policy
Get a complete copy of our privacy policy for your records
Last updated: January 15, 2025
Effective date: January 15, 2025